A 2012 study indicated 68 percent of physicians were using a mobile device in their practice. In 2013, that number jumped to 74 percent.
While these numbers may seem substantial, there remains room for improvement. In the current market, with EHRs, interoperability demands, and the move to value-based care, fully integrating mobile devices into their daily practices can help physicians improve efficiency and revenues. One such area where mobile matters more than ever is digital dictation.
Here’s how mobile device dictation, especially when coupled with a reliable transcription service, benefits physicians.
Improved Turnaround Time
For physicians who aren’t using voice recognition technology, the next best thing is often digital dictation using a smartphone or other mobile device. This is ideal for physicians who are on the go, traveling between locations or consulting at various clinics. Regardless of the physician’s location, dictations can still be completed in a timely manner. Once transcribed, the physician can even review, edit, and sign patient encounter notes from their mobile device as well.
Transcription turnaround times can vary drastically though, depending on the software or the company to whom the task was outsourced. One of the fastest we have seen is Nuance’s Clinic 360 transcription service. They guarantee a 24-hour turnaround, with the average being less than 12 hours.
Higher Quality of Care
Not only do patients expect excellent care, but they expect it to be efficient and delivered on time. And since physicians rely on up-to-date information to provide that excellent care, the quality and timeliness of documentation matters.
The ability to dictate, review, and sign off on encounter notes from any location is important for continuity of care. If a patient sees another physician in the same practice or is referred to a specialist, sharing of those notes becomes increasingly important.
Assuming a physician utilizes auto distribution, a component of some mobile device dictation and transcription software, the results are even better. This feature allows fast sharing of documents with other providers, including referring physicians, PCPs, and even physicians within the same practice.
This trifecta of location-independent dictation, reliable transcription, and document-sharing offers greater transparency and the opportunity to improve patient care.
Lower Cost of Care
Lower cost of care has always been a hot topic, but it’s becoming even more important as the healthcare landscape shifts towards value-based care and reimbursements.
Successfully managing the care of all patients, especially high-risk patients with co-morbidities, will be a critical component. Having easily-accessible patient information available allows physicians to avoid duplicate testing or treatments. It’s the key to streamlining patient care under programs like MACRA – providing better care and not simply more care.
Orthopaedic & Sports Medicine, the largest orthopaedic group in Northwest Pennsylvania, has realized these benefits. Since implementing mobile device dictation and utilizing Clinic 360 transcription services, they have saved 20 percent annually, just on transcription services alone. This doesn’t even take into account the improvements in care and reimbursement, which have led to patient notes being dispatched within 24 hours and cutting payment time in half from certain insurance carriers.
Do you use mobile device dictation in your practice? How about a transcription service? What benefits have you seen